Irish charity Alone has called on communities to maintain regular communication with older people in self-isolation during the coronavirus outbreak.
Grainne Loughran, Alone Communications Officer, is calling for “community co-operation” when it comes to reaching out to support vulnerable elderly who are on their own.
“There has been an increase in the number of calls as there has been an increase in the number of older people who are in isolation.
“It is important that communities come together and let older people know that support is available.”
She adds: “We are asking people to stay in touch with relatives and loved ones.”
Alone, which stands for ‘A Little Offering Never Ends’, launched a new national helpline on March 9 for older people facing increased difficulties due to the virus epidemic.
Advice
The organisation, founded in 1977, has also added and mobilised more volunteer support staff to give advice, outreach, collection and drop-off delivery services including post, meals and prescription.
“Many older people already live in isolated circumstances and this crisis will lead to further isolation and worry for them,” says Ms Loughran of the demand to meet the needs of elderly people during the crisis.
“They are asking us ‘Should I still be going out? Should I be going to Mass? Should I be seeing or visiting family?’”
Ms Loughran says the organisation has extended its opening times to weekends in order to assure older people that there is support for them every day of the week. “Our advice to those in self-isolation is to remain calm and know that support is available.
“Don’t be afraid to reach out and ask for help. You are not alone, just call or speak to someone.”
The new Alone national support helpline is 0818 222 024.
